Quick Fact #326:
The average American spends 2.8hrs per year dealing with retention departments.
Quick Tip #1
Use Cancel.today to stop this nonsense now!
Why Companies want to keep you as a customer.
Acquiring new customers can cost five times more than satisfying and retaining current customers.
A 2% increase in customer retention has the same effect on profits as cutting costs by 10 percent.
A 5% reduction in customer defection rate can increase profits by 25-125%, depending on the industry.
Once customers are lost, it’s both challenging and expensive to win them back.